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AI-Powered Support

In-House AI Assistant

Get instant access to equipment knowledge, troubleshooting guidance, and maintenance recommendations with our intelligent AI assistant.

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Arkim Assistant

My walk-in freezer temperature is rising. What should I check first?

First, check these common issues:
1. Door seals - ensure they're closing properly
2. Condenser coils - clean if dirty
3. Evaporator fan - verify it's running

Would you like step-by-step instructions for any of these checks?

Yes, how do I check the door seals?

To check door seals:
1. Close the door on a dollar bill
2. Try pulling it out - it should resist
3. Check all around the door frame
4. Look for cracks or tears in the seal

Key AI Assistant Features

Our AI assistant combines proprietary knowledge with the latest information to provide real-time, intelligent support for your equipment.

Proprietary Knowledge Base

Access our extensive database of equipment specifications, common issues, and proven solutions built from years of industry experience.

OEM Manual Integration

Our AI assistant automatically scrapes and indexes manufacturer manuals to provide the most up-to-date technical information for your equipment.

Continuous Learning

The assistant improves with every interaction, learning from user feedback to provide more accurate and relevant responses over time.

24/7 Technical Support

Get immediate answers to technical questions, troubleshooting guidance, and maintenance recommendations any time of day or night.

How Our AI Assistant Works

1

Ask a Question

Submit your equipment-related question through the chat interface.

2

AI Analysis

The AI processes your question using our knowledge base and OEM documentation.

3

Receive Solution

Get a detailed, actionable response tailored to your specific equipment and situation.